Puchong - Customer Service Executive
Puchong - Customer Service Executive
Junior Executive
Responsibilities:
- To issue quotation, consignment note, sales order, delivery order & invoice.
- To manage daily dispatch delivery goods schedule.
- To assist in placement of orders, returns, or exchange of goods.
- To follow up shipment arrival schedule with internal Purchasing Department.
- To greet customers warmly and ascertain problem or reason for calling.
- To respond on customers’ questions and complaints (by email or phone call) and circulate the information to relevant departments.
- To coordinate on implementing social media strategy to align with business goals.
- To communicate and respond to queries in a timely manner and monitor customer reviews.
- Any ad hoc task assigned by superior from time to time.
Requirements:
- Candidate must possess at least a SPM and above.
- Required skill(s): MS Excel, MS Powerpoint, MS Word.
- Required language(s): Bahasa Malaysia, Mandarin, English
- At least 2 years of working experience in the related field is required for this position.
- Preferably Junior Executives specializing in Business Administration / Customer Service or equivalent.
- 1 Full-Time position available based Full-Time based in Puchong.
- Training provided.
- Fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.
Benefits:
- Earn 13th month bonus
- Entitle for accidental + medical insurance
- Dental + optical + sport equipment benefits
- Result-driven incentive
- Creative & innovative corporate culture – We work hard & play hard
Qualification:
Higher Secondary/STPM/"A" Level/Pre-U
Job Details
Job Specialization:
Customer Service
Job Location:
Kuala Lumpur, Selangor
Employment Type:
Full-Time
Age Range of Candidate:
-
Years of Experience:
2
Monthly Salary:
MYR3000 - MYR4500
.png)
